Privacy Policy

Publishing Support Built Around Authors

Experts Self Publishing (“we”, “us”, “our”) provides book publishing, editing, design, and marketing services to authors. This Privacy Policy explains how we collect, use, and protect personal information when you visit our website, contact us, or use our services.

We are committed to handling your data lawfully, fairly, and transparently. We do not sell your personal information to third parties for their own marketing.

Information we collect

Depending on how you interact with us, we may collect:

  • Get in Touch — name, email address, phone number, and postal address.
  • Project information — book title, genre, manuscript details, package selections, and messages you send through our forms or email.
  • Payment-related information — billing details needed to process your order (payment card data is handled by our payment processors, not stored by us beyond what is required for invoicing).
  • Technical data — IP address, browser type, device information, and pages visited, collected through standard server logs and cookies where applicable.
  • Marketing preferences — whether you have opted in to receive updates from us.
How we use your information

We use personal information to:

  • Respond to enquiries and provide quotes for our services.
  • Deliver publishing, editing, design, and marketing work you have commissioned.
  • Process payments, issue invoices, and manage your account.
  • Send service updates, project milestones, and — where you have agreed — marketing about our services.
  • Improve our website, fix technical issues, and understand how visitors use our pages.
  • Comply with legal obligations and protect our rights where necessary.
Testimonials and portfolio use

With your permission, we may display your name, book cover, review, or video testimonial on our website or marketing materials. We will always ask before publishing identifiable client feedback.

Sharing your information

We may share information with trusted service providers who help us operate our business — for example, email delivery, payment processing, hosting, or print partners — only to the extent needed for them to perform those services. We require appropriate safeguards where data is processed on our behalf.

We may also disclose information if required by law, regulation, or court order, or to protect the rights, property, or safety of Experts Self Publishing, our clients, or others.

Data retention

We keep personal information only for as long as needed to fulfil the purposes described in this policy, including satisfying legal, accounting, or reporting requirements. Project files and correspondence may be retained for a reasonable period after completion so we can support you with reprints, updates, or account queries.

Your rights

Depending on applicable law, you may have the right to access, correct, delete, or restrict use of your personal data, or to object to certain processing. You may also withdraw marketing consent at any time. To exercise these rights, contact us using the details below.

Cookies

Our website may use essential cookies and similar technologies to keep the site working securely. Where non-essential cookies are used, we will provide appropriate notice and choices in line with applicable regulations.

Changes to this policy

We may update this Privacy Policy from time to time. The “last updated” date at the top of this page will change when we do. Material changes will be highlighted on this page.

Contact us

Questions about this policy or how we handle your data? Get in touch: